The Maharashtra government has directed city gas distribution companies to activate 24×7 helplines for consumers using Piped Natural Gas (PNG) connections, ensuring round-the-clock support and safety.
Officials stated that the move is aimed at strengthening consumer grievance redressal mechanisms and providing immediate assistance in case of emergencies related to PNG supply.
City gas distributors across the state have been instructed to set up dedicated helplines and ensure adequate staffing to handle queries and complaints efficiently.
The directive underscores the government’s focus on enhancing consumer safety, service reliability, and accountability in the energy sector.
