Jammu Airport observed ‘Yatri Suvidha Diwas’ to enhance passenger-centric services, focusing on improving comfort and convenience for travelers. The initiative included special help desks, additional seating, and streamlined security checks to ease congestion during peak hours.
Airport authorities coordinated with airlines, CISF, and ground staff to ensure smoother boarding and baggage handling. Volunteers were deployed to assist elderly passengers and pilgrims, while digital kiosks provided real-time flight and transport updates.
Officials highlighted that the program aims to make Jammu Airport more responsive to passenger needs, especially during the upcoming Amarnath Yatra season. Feedback counters were set up to gather suggestions from travelers, ensuring continuous improvement in facilities.
The initiative reflects the government’s broader push for passenger-friendly infrastructure across regional airports, aligning with national aviation standards. Authorities assured that such drives will be held regularly to strengthen service quality and traveler satisfaction.